A boy named Sue

My belief is that he wanted interaction, but he was too young to really know how to ask for it. So I’d take a day or two to prepare, then go back to his office and say, “Steve, when you came by the other day, I wasn’t able to tell you these things, but this is why I did what I did.” He’d look at all of it and say, “OK, that’s fine. That’s great. Keep going.”

Defend what you do.